Privacy Policy

Effective Date: 05/09/2025

Lucid Fidgets (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from lucidfidgets.co.nz.

Information We Collect

We may collect the following information when you interact with our website:

  • Personal details: name, email address, phone number, shipping/billing address.

  • Payment details: processed securely by our payment providers (we do not store full credit card information).

  • Order details: items purchased, order history.

  • Website usage data: IP address, browser type, pages visited (via cookies and analytics tools).

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchase.

  • Respond to your questions or requests.

  • Improve our website, products, and customer experience.

  • Send promotional emails (only if you’ve opted in).

Sharing Your Information

We do not sell your personal data. We may share limited information with:

  • Service providers: couriers, payment processors, and IT support who help us fulfill orders.

  • Legal requirements: if required by law, regulation, or court order.

Cookies & Tracking

Our website uses cookies to:

  • Improve site functionality.

  • Remember your preferences.

  • Analyse website traffic.
    You can disable cookies in your browser settings, but some features may not work properly.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Online payments are encrypted and processed securely by trusted payment providers.

Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Opt out of marketing communications at any time.

Retention of Information

We keep your personal information only as long as necessary to provide services and comply with legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 info@lucidfidgets.co.nz
📍 8 Crest Lane, Redcliffs, Christchurch 8081