Terms & Conditions

Effective Date: 05/09/2025

Welcome to lucidfidgets.co.nz. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.

General

  • This website is owned and operated by Lucid Fidgets.

  • By placing an order, you agree to be bound by these Terms & Conditions.

  • We may update or change these terms at any time, and updates will be posted on this page.

Products & Availability

  • We aim to ensure all product details, images, and prices are accurate, but errors may occasionally occur.

  • All products are subject to availability. If an item is out of stock after your order is placed, we’ll notify you and issue a refund.

Orders & Payment

  • Orders are confirmed once payment has been successfully processed.

  • We accept payment methods shown at checkout.

  • All prices are listed in NZD and include GST.

  • We reserve the right to cancel any order for suspected fraud, pricing errors, or if the product is unavailable.

Shipping & Delivery

  • We ship orders within New Zealand (and internationally by prior aggrement).

  • Shipping rates and delivery times are provided at checkout.

  • Delivery times are estimates and may be delayed due to courier issues or events outside our control.

  • Full details are outlined in our Shipping Policy

Returns & Refunds

  • You may return most items within 30 days of purchase if unused, in original condition, and in original packaging.

  • Some items may not be eligible for returns (e.g., clearance items).

  • Refunds and exchanges are processed in accordance with our Returns & Refunds Policy

Intellectual Property

  • All content on this site (including text, images, and logos) is the property of Lucid Fidgets and may not be used without our permission.

Liability

  • We take no responsibility for any indirect or consequential loss arising from the use of our products or website.

  • Our liability is limited to the purchase price of the item in question.

  • This does not affect your rights under New Zealand consumer law.

Privacy

  • We respect your privacy and handle your information in line with our Privacy Policy

Governing Law

  • These Terms & Conditions are governed by the laws of New Zealand.

  • Any disputes will be subject to the jurisdiction of New Zealand courts.

Contact Us

For questions about these Terms & Conditions, contact us at:

📧 info@lucidfidgets.co.nz
📍 8 Crest Lane, Redcliffs, Christchurch 8081